Privacy Policy
Last Updated: April 15, 2025
At Black Balsam Woodworks, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
Information We Collect
When You Make a Purchase
When you place an order with us, we collect information necessary to fulfill your order, including:
- Name and contact information (email address, phone number, shipping address)
- Payment information (processed through secure payment processors)
- Order details and purchase history
When You Sign Up for Our Newsletter
If you opt to join our newsletter, we collect your email address to send you updates about new products, promotions, and woodworking content.
Website Usage Information
We use cookies to:
- Remember items in your shopping cart
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your purchases
- Send newsletters if you've subscribed
- Comply with legal obligations
Communication Practices
If you place an order with us, we may contact you by phone or email regarding your purchase. If you subscribe to our newsletter, you'll receive periodic emails about new products, special offers, or woodworking content. You can unsubscribe from these communications at any time by clicking the "unsubscribe" link in any email.
Information Sharing
We do not sell or rent your personal information to third parties. We may share your information with:
- Service providers who help us operate our business (payment processors, shipping companies)
- Legal authorities when required by law
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission is completely secure, so we cannot guarantee the absolute security of your information.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your information
- Opt out of marketing communications
To exercise these rights, please contact us using the information provided below.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy or our practices, please contact us at:
Email: [email protected]